The Sales Conversation: From Opening to Closing and Beyond
The complete sales conversation is here: from the opening moment, through pitches, objections, to closing successfully!
What you'll learn
- Essential concepts needed for early success in sales conversations.
- Describe the global context of a sales job.
- The most useful sales skills to start quickly and well.
- Basic sales vocabulary.
- The diverse personality types and explain how they impact communication skills in sales.
- Tactics to bypass, or collaborate with gatekeepers like receptionists and personal assistants to reach decision-makers.
- Effective processes to kick-off with decision-makers, increasing the likelihood of continuing the dialogue.
- How to utilize various types of questions to steer the direction of the conversation.
- Strategic questioning techniques to gather information from decision-makers.
- How to integrate everything into a seamless closing process for successful outcomes and future relationships.
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